Terms

Effective date: 9th May 2024

1. Introduction

Welcome to the website of The Prompt Engineers (www.the-prompt-engineers.ai). These Terms of Business govern your access to and use of our website and services. By accessing or using the service, you agree to be bound by these terms and all applicable laws and regulations.

2. Service Description

The Prompt Engineers provide AI consulting services, including mentoring, strategic AI integration, AI-powered tools, and maturity assessments for SME Consulting, technology and advisory firms. Details of specific services are available on our website and are subject to change without notice.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to use our website and services for lawful purposes only and comply with all applicable laws, statutes, and regulations concerning your use of our services.

4. Intellectual Property Rights

All materials within the website, including but not limited to the text, graphics, logos, software, photographs, videos, drawings, and other material are the intellectual property of The Prompt Engineers or our content suppliers. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website except for your personal, non-commercial use.

5. Payment Terms

For services offered on a payment basis, The Prompt Engineers will bill you through an online account for your purchase. We may change the prices for the services at any time, and such changes will be reflected on our website or through a notification to you.

6. Cancellation and Refund Policy

You may cancel any of our services according to the following cancellation policy:

  • Services cancelled up to 10 working days or more before the service date will be fully refunded.
  • Cancellations made less than 10 working days before the service date will incur a 50% cancellation fee.
  • No refunds will be available once the service has been completed.
7. Privacy Policy

Our Privacy Policy, which sets out how we will use your information, can be found at www.the-prompt-engineers.ai/privacy. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

8. Disclaimers

The Prompt Engineers do not guarantee that our services will meet your specific requirements or that the service will be uninterrupted, timely, secure, or error-free.

9. Limitation of Liability

The Prompt Engineers, including its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Maturity and Benchmarking service (hereafter referred to as "the Service").

In particular, The Prompt Engineers makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of any data, analysis, or insights provided through the Service. Users acknowledge and agree that any reliance on such information is at their own risk.

Furthermore, The Prompt Engineers shall not be liable for any loss or damage arising from any errors, omissions, or inaccuracies in the Service, or for any actions taken or not taken based on the Service's outputs. The limitations set forth herein apply to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not The Prompt Engineers has been advised of the possibility of such damages.

Users also acknowledge that the Service may involve the processing of confidential or sensitive data, and while The Prompt Engineers takes reasonable steps to protect such data, it assumes no liability for unauthorised access to, or disclosure of, such data, except as expressly provided under applicable law.

This limitation of liability applies to the fullest extent permitted by law in your jurisdiction.

10. Governing Law

These Terms of Business shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our discretion.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: support@the-prompt-engineers.ai
  • Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ